Frequently Asked Questions

Copy and paste your license into the field and try again. Make sure your license is up to date. If you are still having issues, contact our support team.

Purchased, but Still Seeing Activation King Watermarks / Demo Version

Please log off from the app and use the license code sent after your purchase. Also, check your AI Credits balance—some AI features might need credits to work without watermarks.

Canceling Membership / Refund Request

Our subscription model does not work that way and we do not have a refund policy. You can find detailed information at the link here:

https://activationking.com/terms-and-conditions/

If you do not want to pay while not using it, you can cancel your subscription on:

https://activationking.com/my-account/my-subscription/

Purchased, but Didn't Receive License Code

Your license code has been sent to your registered email address. If your license code has not been sent to the registered email address, please contact the support team.

Number of Computers Per License

1 license can work on 2 computers. You can log out and log in from another computer when needed.

AI Transactions and Credit Usage

AI Credit Usage Per Transaction

AI Face Swap: 1 Credit per face. +1 Credit for group photos.

AI Background Removal: 1 Credit

AI Prompt 4K: 6 Credits

AI Prompt Ultra: 10 Credits

AI Drawing : 10 Credits

AI Processing Time

AI Face Swap: 5 - 10 sec

AI Background Removal : 5 - 10 sec

AI Prompt: 10 - 15 sec

AI Motion: 2-3 min

AI Drawing : 10 - 15 sec

AI Credits & Photo Booth Usage

AI Photo Booth Pro is a complete photobooth software with all classic photobooth features.

However, AI Operations require credits. Get detailed info here:

https://activationking.com/ai-credits-for-photo-booth-software/

Maximum Number of Faces for AI Face Swap

You can do AI face swap with up to 8 people.

Printing Photos & Credit Consumption

Credits are only used for AI transactions. You do not spend credits when printing.

Credit Cost Per Photo

1 credit is 0.019 USD.

Using Images for AI Face Swap

Our AI Face Swap Gallery includes sample images. You can download any image from the internet and add it to the gallery. Alternatively, use the AI Prompt mode to generate images and add them to the gallery.

One-Time Event Usage

You can subscribe for 1 month and add, for example, 1000 AI credits. You can add more credits when needed. After subscribing, simply turn off auto-renewal from your payment options in your user menu.

Camera, Device and Technical Requirements

Supported Cameras

You can access the supported cameras from the link below;

https://support.activationking.com/article/70-supported-cameras

Recommended Camera for Best Performance

We suggest Canon DSLR. Any webcam can handle the operation.

Minimum Laptop Specifications

An i5 processor with 16GB of RAM is sufficient to run the software.

You can find detailed information from the link below;

https://support.activationking.com/article/16-system-requirements-for-pc

Using the Software on a Tablet

It works on Windows-based tablets, but you should choose a tablet with high RAM capacity. Otherwise, you may experience lag.

Exiting Full Screen to Dashboard

Click F11 or

Click 5 times on right top corner

Internet Connection Requirement

You need internet to use our software. Upload and download speed of 10 mb is enough.

Software Update Frequency

The software is updated every week or at most every 15 days. When new features are added, you will receive an email about it.

Troubleshooting DSLR Camera Connection Issues

Check that your camera is turned on.

Make sure your camera cable is working.

Ensure that you are using a camera supported by Ai Photobooth Pro. Click here to see the supported cameras.

If you are using a Canon camera and have the Canon EOS software installed on your computer, try uninstalling it and then try again.

Make sure you are using the latest version of the Ai Photobooth Pro software.

Limit for Adding Ready-Made Prompts

You can add as many templates as you want to the Sample Prompt and Face Swap Page sections.

Photo Processing and Saving

Photo Dimension Requirements

Make sure the photo size entering the Image Layers section is 1200x1800.

Downloading Artwork After Mosaic Wall Completion

Once the Mosaic Wall is complete, it automatically renders to 16K resolution and saves the image to your computer's Images folder.

Locating Saved Photos

Click the Export Now button at the bottom of the left panel, select the save location, and download it.

Accessing Event Photos

You can access all event photos by logging in via ActivationShare.com.

Photo Privacy & AI Face Swap Security

We use our own AI Face Swap model running on Microsoft Azure global cloud servers. We do not save the photos used for face swapping.

Image Format & Size Requirements

1200x1800 or 1800x1200 - Jpg or Png

Uploading Custom Backgrounds & Templates

Yes, you can upload your own backgrounds and templates. You can add your own background images from the "Image Layers" section.

Server Locations for AI Processing

Germany - Frankfurt

France - CDN & AI Servers

Creating Movie Character & Poster Effects

You can download any poster or movie characters you want from the internet and perform face swapping.